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James E. Katz, Ph.D.
Prof. of Communication, Dir. Ctr. for Mobile Communication
Studies, Rutgers University
Dr. Katz is a professor of communication at Rutgers, The
State University of New Jersey. Currently, he is investigating
how personal communication technologies, such as mobile
phones and the Internet, affect social relationships, and
how cultural values influence usage patterns of these technologies.
In addition, Dr. Katz has studied the social aspects and
consequences of the Internet (i.e., pretending to speak
on a cell phone to avoid contact with others), as well as
how cell phones are used as status symbols and indicate
an individual's sense of fashion, and luxury.
(For more information about Dr. Katz's writing and research,
please consult the LINKS section of this web site.)
Hilka Klinkenberg
Founder & Director, Etiquette International
As the founder and managing director of Etiquette International
in New York City, Hilka is a recognized expert in the field
of business etiquette and international protocol. She has
been consistently rated as number one in the field of etiquette
and protocol, coaching executives and professionals in the
skills they need to be more effective in business. She is
a regular on WABC, CNN-FN and "the O'Reilly Report,"
and often appears in the Wall Street Journal, Business Week,
and Investor's Business Daily.
In general, she states that you should never take a call
during a meeting unless you have spoken with the individual
running the meeting, and advised him or her of the urgency
of the call. If it is not urgent - don't take the call and
put your phone on vibrate. She also advises that in a one-on-one
situation, the person with whom you are talking or dining
always take precedence over a phone call. She advises that
by taking the call you are signaling to the person you are
with, as well as the surrounding audience that he or she
is not important. Hilka has a host of tips and tools for
using your cell phone appropriately.
Braden Cox
Technology Counsel at Competitive Enterprise Institute
(CEI)
Braden Cox is CEI's Technology Counsel. Located in Washington,
DC, CEI is a non-profit public policy organization dedicated
to advancing the principles of free enterprise and limited
government. His regulatory policy work lies at the junction
of law and technology relating to e-commerce, intellectual
property, and telecommunications. Braden is an expert on
a host of technology issues and their legal implications,
including the use of e-mail as legitimate evidence in a
court of law, as well as how laws are used to enforce etiquette
standards through legal channels.
Braden notes that a current "hot topic" in Washington
is the issue of cell phone bans on airplanes. He notes a
recent that FAA statement: "when it comes to calls
on planes, the agency is looking at issues involving aircraft
safety, not the interaction of passengers." This may
leave the door open for companies to make their own determination
about cell phone use on planes. Interestingly enough, Braden
notes that telecommunications giant Cingular supports a
ban on using cell phones while in flight.
Braden's articles, Online
Dating and Other Regulatory Follies and Spyware
and the Need for Technology-Centric Laws
Brett Larson
CBS 2 - Technical Reporter
Brett Larson joined CBS 2 as technical reporter in 2003.
In addition to being a regular contributor on CBS 2 News
This Morning, Larson has hosted several technology specials
for WCBS-TV and has appeared on CBS News The Early Show.
Larson tests high-tech products in their real world environment.
From cellular phones, to PDAs, to digital devices and universal
remote controls, he has tested the hottest products on the
market. In his reports, Larson provides viewers with buying
advice and valuable insight into the complicated world of
consumer electronics.
Larson speaks to the "upside and downside" of
innovative technologies. On the upside he notes, "Technology
is enhancing our lives everyday, especially those persons
living with disabilities." He states that "new
devices like BlackBerry's allow not only the busy executive
to stay in touch, but people who can't hear can stay in
constant communication the same way others use the telephone."
In addition he notes that voice recognition software for
a computer brings the computer to an audience with vision
challenges. Brett also acknowledges the "downside"
to some new innovations. He mentions the use of ipods where
"your entire music collection is in your pocket"
but wonders how this will impact emerging artists that have
yet to develop a following. Larson also laments the overuse
of cell phones, "have we become so important that we
can't wait until the aircraft reaches the gate to start
gabbing?"
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